Shipping & Returns

Processing Time

Every piece is handcrafted, and most are made to order, so please allow approximately one week for your order to ship. Have an urgent order? Please contact us, and we’ll work with you to expedite it. You’ll receive an email notification as soon as your order is on its way.

Free Shipping on Every Order

We offer free standard shipping on every order within the contiguous United States.

Restrictions apply: A shipping surcharge applies to orders shipping to Alaska, Hawaii and Puerto Rico. We currently do not ship to APO/FPO addresses or PO Boxes.

Estimated Ground Transit Times

Orders ship by ground from Prescott, Wisconsin. Once your order ships, use the map below to estimate how many business days it will take to arrive.

UPS Ground transit times from Prescott, Wisconsin

International Shipping

We currently do not ship outside the United States. If you’re interested in an international order, please contact us.

Local Pickup & Delivery

If you’re near Prescott, Wisconsin, we’re happy to coordinate local pickup or delivery. Just contact us or email bompamarksww@gmail.com to set it up.

All Sales Final

Because every piece is handcrafted and one of a kind, all sales are final. We do not accept returns or exchanges.

If something isn’t right with your order, please contact us at bompamarksww@gmail.com within 14 days of delivery. We’ll work with you to find a solution.

If your order arrives damaged, email us as soon as possible with your order number and photos of the item and its packaging. Please keep all packaging materials until we’ve resolved the issue with you.